To check how many sims registered in your iqama, you can access the online portal of CITC (Communications and Information Technology Commission) Saudi Arabia.
This service has been provided to avoid misuse of sims by others. Therefore, you can block or cancel any sim registered under your name but not in use.
In This Article
Check How Many Sims In Your Iqama in Saudi Arabia
There are 3 methods to check how many sims on your iqama:
- Through SMS
- Through CITIC Portal
- Through Customer Care Helpline
Let’s begin with the 1st method, a very common, easy and offline.
1st Method- Through SMS
This is by far the easiest way to check number of sims and whether they are in-use or not.
The fact that makes this method the easiest is that it consists of only 1 step: Send an SMS to a service number. Now whom to send the SMS?
Below you can find all service providers like mobily, zain, sawa etc, and their respective codes.
|Users of:||Send the SMS on:|
|Sawa, STC||Send SMS containing the number 9988 to 900|
|Zain||Send blank SMS to 700123|
|Virgin Mobile||Send blank message to 3009985|
|Lebara||Write ‘ID’ in SMS, send to 1755|
|Etihad Jawraa for MVNO telecom and information Technology Company||Send SMS to 1755 by writing ‘ID’|
|Mobily||Send empty SMS to 616166|
After sending the SMS you will now receive an immediate reply with the required details.
Apart from being time saving this method can be totally applied upon offline. Here is an example of an SMS sent to Sawa.
Through CITC Portal – Method 2
By using CITC online portal, you have 2 options, you can use it by providing mobile number or without giving a mobile number
If you can get the required information through SMS then why do you have the need to follow another method?
That is because CITC also provides a procedure to know about the sims registered on other networks along with the sim numbers.
Below are these simple steps to follow
1.Firstly visit the CITC website by Clicking on this link: https://portalservices.citc.gov.sa/E-Services/MyNumbers/MyNumbersInquiry.aspx
2. If you are not familiar with Arabic, change the language settings in the top right corner.
3. Scroll down to the bottom of the page. You will now see a couple of boxes to fill. You will have to type in your details in Saudi Arabia and date of birth etc.
4. Firstly Tick the box ‘I do not have a mobile phone number’ and Enter the Captcha code.
If you do not know your Date of birth in the Gregorian calendar, a simple way to fix that problem is to use a Gregorian to Hijri calendar like this in your ID number
This service tells us about the service provider (Zain, Sawa, STC). You will get to know about STC sim check iqama and other service providers.
Therefore it tells us that which iqama number is registered by which service provider.
Provide a Mobile Number:
Now let’s follow the exact same steps but by including the mobile number.
Remember to add the same mobile number registered on the iqama you wish to find more about your queries.
- Follow the same steps as done previously and add the verification code sent on your mobile number and know about the registered sims.
Call at Helpline:
The next method is a traditional way to find the number of sims registered on your iqama. Simply call the helpline of the cellular networks through your registered sim and talk to the customer representative.
After verifying your details, you can get the information. However you may have to call every helpline because they can provide you the information about the sims registered on their network.
The helpline numbers are as follow.
STC: 900. If you are calling from other network then dial 114 555 555
Mobily: 1100 For other networks users, they may dial 0560101100
Zain Helpline: 959. Another number is 0590000959
Lebara: 1755 and 0576001755
Virgin Mobile Helpline: 1789
Friendi Network: 166000. Calling from other network then, dial 0571166000
Now let’s discuss few things that are important to know by every user.
Number of Sims Allowed On An Iqama
A user can register upto 7 sims against the iqama. The user can buy 2 prepaid sims while 5 postpaid sims are allowed on the same ID. If you want to buy more sims then you will need to cancel sims and remove from your name.
Cancel Or Block an Unwanted Sim
If you want to cancel of block any sim, then you can visit any nearest customer care office ( Franchise) of the cellular network.
The next method that is easy but takes up to 7 days to block a sim is an online way. To adopt this procedure, visit CITC portal and submit your application to cancel the sim.